TBDcustomer centricity
Homebuilding
Firms May Be More Resilient Now Than in '06 ... It's Not Just Money
Smarter debt and more patient capital is just one of the ways homebuilders on our radar have braced themselves for a correction. They've also committed to and invested in process and practices that move them closer to customers.
Leadership
Back To The Future: Lessons To Be Learned On Value That's Timeless
4,000 years before any acronym described ties between merchants, society members, the planet, and government, the roots of E.S.G's stakeholder value cycle can be detected in rules of everyday life.
Leadership
Homebuyers' Needs, Present And Future, Form A Basis For ESG Aims
Timeless value ... it's the one promise a homebuyer choosing now as the right time to spring for a new home can trust in his, her, their builder.
Marketing & Sales
Why Marketing Matters More During An Early-Stage Downturn
The temptation to look at marketing — and customer research — costs as an expense-savings opportunity as unit volume and revenues decline is growing. Here's a case for looking for something else to cut.
Leadership
Gravity Kicks-In, Spreading Fast, With No Choice But To Buckle Up
Tougher, more challenging conditions spread from once-frothy markets into the mainstream. 'Price cuts are inevitable,' says Ivy Zelman
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DEBORAH BLAKE
EVERYTHING 55+
Best-Laid Plans — How to Drive Success With 55+ Communities
Location, amenities, land plan, and future-proofed homes ... the first of a multi-episode series from Ipsum Group Principal and Founder Deborah Blake
MOST POPULAR
customer centricity
Homebuilding 09.20.22
Firms May Be More Resilient Now Than in '06 ... It's Not Just Money
Smarter debt and more patient capital is just one of the ways homebuilders on our radar have braced themselves for a correction. They've also committed to and invested in process and practices that move them closer to customers.
Leadership 08.25.22
Back To The Future: Lessons To Be Learned On Value That's Timeless
4,000 years before any acronym described ties between merchants, society members, the planet, and government, the roots of E.S.G's stakeholder value cycle can be detected in rules of everyday life.
Leadership 08.24.22
Homebuyers' Needs, Present And Future, Form A Basis For ESG Aims
Timeless value ... it's the one promise a homebuyer choosing now as the right time to spring for a new home can trust in his, her, their builder.
Marketing & Sales 08.10.22
Why Marketing Matters More During An Early-Stage Downturn
The temptation to look at marketing — and customer research — costs as an expense-savings opportunity as unit volume and revenues decline is growing. Here's a case for looking for something else to cut.
Leadership 07.19.22
Gravity Kicks-In, Spreading Fast, With No Choice But To Buckle Up
Tougher, more challenging conditions spread from once-frothy markets into the mainstream. 'Price cuts are inevitable,' says Ivy Zelman
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