TBD Marketing & Sales

Demystifying post-COVID customers means sailing uncharted seas of engagement, nurturing, service and delight. It's also the key to success.

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Homebuilders Can Keep Selling 55+ Homes In A Tough Market

Marketing & Sales

Homebuilders Can Keep Selling 55+ Homes In A Tough Market

Deborah Blake's zero-base, customer-first framework helps builders win 55+ buyers in a down season.

Hidden In Plain Sight, The Baby Boom May Be The Next Big Thing

Marketing & Sales

Hidden In Plain Sight, The Baby Boom May Be The Next Big Thing

Homebuilders, developers, and investors fixate on younger adult buyers and their path into new homeownership. Meanwhile, a still untapped -- and unconventional -- market lies ahead in a longer 55-plus runway.

What To Watch: How To Model For An Either-Way Year Ahead

Marketing & Sales

What To Watch: How To Model For An Either-Way Year Ahead

How might we pick up telltales that better help us predict what's ahead? Looking back at "trends that have been stopped in their tracks" may offer clues.

A New Venture Erases Boundary Between Model Home And VR

Marketing & Sales

A New Venture Erases Boundary Between Model Home And VR

Builders Design teams with Focus 360 to fuse physical world design's emotive power with the everywhere-ability of virtual reality -- giving builders a more direct digital thread to the minds, hearts, and purses of homebuyers.

Root Causes: Future-Fit Building Firms Reset Who's A Customer

Leadership

Root Causes: Future-Fit Building Firms Reset Who's A Customer

In this first-of-a-series of beyond-the-budget housing analyses, we'd challenge business leaders to now consider reframing customer-centricity as a strategic foundation to secure and sustain capability.

Priority #1 Amid Economic, Policy, Supply Upheaval: Customers

Leadership

Priority #1 Amid Economic, Policy, Supply Upheaval: Customers

Your homebuying consumers may pay higher prices for all durables -- including new homes -- in the months ahead. But it's the wrong time to deemphasize focus on what they value. That's where imagination plays a role.

Homebuilders Can Keep Selling 55+ Homes In A Tough Market

Marketing & Sales

Homebuilders Can Keep Selling 55+ Homes In A Tough Market

Deborah Blake's zero-base, customer-first framework helps builders win 55+ buyers in a down season.

Hidden In Plain Sight, The Baby Boom May Be The Next Big Thing

Marketing & Sales

Hidden In Plain Sight, The Baby Boom May Be The Next Big Thing

Homebuilders, developers, and investors fixate on younger adult buyers and their path into new homeownership. Meanwhile, a still untapped -- and unconventional -- market lies ahead in a longer 55-plus runway.

What To Watch: How To Model For An Either-Way Year Ahead

Marketing & Sales

What To Watch: How To Model For An Either-Way Year Ahead

How might we pick up telltales that better help us predict what's ahead? Looking back at "trends that have been stopped in their tracks" may offer clues.

A New Venture Erases Boundary Between Model Home And VR

Marketing & Sales

A New Venture Erases Boundary Between Model Home And VR

Builders Design teams with Focus 360 to fuse physical world design's emotive power with the everywhere-ability of virtual reality -- giving builders a more direct digital thread to the minds, hearts, and purses of homebuyers.

Root Causes: Future-Fit Building Firms Reset Who's A Customer

Leadership

Root Causes: Future-Fit Building Firms Reset Who's A Customer

In this first-of-a-series of beyond-the-budget housing analyses, we'd challenge business leaders to now consider reframing customer-centricity as a strategic foundation to secure and sustain capability.

Priority #1 Amid Economic, Policy, Supply Upheaval: Customers

Leadership

Priority #1 Amid Economic, Policy, Supply Upheaval: Customers

Your homebuying consumers may pay higher prices for all durables -- including new homes -- in the months ahead. But it's the wrong time to deemphasize focus on what they value. That's where imagination plays a role.